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Smart-Text™ Reminder is our unique software application allowing appointment driven businesses, to remind customers by Text Message or Voice Broadcast to attend, booked, appointments reducing costs and increasing revenues. Additionally Smart-Text™ allows businesses to utilise SMS Text Messaging or Cellular Location Based Services (LBS), to communicate with, manage or locate its staff or customers.

The answer is simple, Smart-Text will save your business time and money. Everyone now accepts text as a key medium of communication, like the arrival of the FAX machine you cannot be without text in the modern world of mobile communications.

Smart Text has several core modules designed for different uses in different industries. Smart Text’s diversity of application has led to the evolution of a unique system that incorporates a range of modules not present in other products. In understanding your business we will help you to choose the modules that will best meet your needs.

SMS Inbox

This Module gives full international SMS send and receive capability from and to your desktop, key elements include:
  • Automated response and forwarding to SMS or Email
  • Outlook or database contact sychronisation
  • Group creation and send in seconds
  • Timed sending, recurring and phased SMS sending
  • Multiple seats available with volume management
  • Dynamic WAP page sending for those longer documents
  • Import contacts from sales tools such as ACT and Goldmine


    Bulk SMS

    The Bulk SMS Module is vital when you want to send personalised and merged messages to large groups of customers or staff, key elements include:
  • Unlimited send and receive
  • Dynamic text - works just like mail merge
  • Create bulk send from self-created groups
  • Excel, Access and CSV file formats supported
  • Set the delivery time
  • Free delivery reports
  • Monitor and measure response rates
  • Import data easily
  • Export response into your CRM system


    Team Locator

    The Team Locator Module is ideal for managing a remote workforce such as a sales team or a team of mobile engineers. It will enable you as the employer to locate the right people in the right place at the right time, improving efficiency, accuracy, safety and discipline.
  • Mobile Location. Locate and map UK mobile handsets in seconds
  • No new hardware required
  • Multi Track auto location feature with full audit trail
  • Ability to upgrade to GPS enabled location where required
  • Secure system


    Panic Alert

    This module allows you to meet Health and Safety requirements in being able to offer your Lone Workers a personal panic alert system.
  • Press and hold number 9 on the lone workers mobile handset to trigger the alert
  • Team leaders will be sent a panic notification instantly via text
  • The text will include the whereabouts of the lone worker who is in distress
  • An open Microphone recording will capture audio from the scene
  • The recording will be stored on the system for later evidence
  • The Lone workers position will also be tracked on mapping software built into the system that can be viewed on a desktop PC in the office

    Appointment Manager

    The perfect module for any appointment or bookings based business. This allows timed reminders to be sent to customers to ensure appointments are kept and bookings filled.
  • Set pre configured messages to cut down on time
  • Automatically inserts the date and time into the message
  • Sends the message exactly when you want the person to get the reminder, this could be months after the booking is made
  • Gives customers an improved feeling that your business has the edge
  • Perfect for Dentists, Hairdressers, Doctors, Opticians, Hotels etc


    Mobile Marketing

    The Marketers one-stop mobile marketing solution. Smart-Text is the only package on the market that puts YOU in control of inbound and outbound mobile communications from your desktop. Comes complete with all of the following features
  • Unlimited Keywords
  • Automate replies dependent on keyword
  • Forward to Email and SMS
  • Forward to Groups
  • Reply by WAP
  • Reply by Email
  • Full automated Text conversations
  • Advanced features too many to list

    Premium Billing

    With our Premium Billing Module your organisation can configure Shortcode Billing in a drag and drop format allowing you to charge a customers mobile handset for services or donations accordingly.
  • Set your own key words to activate
  • Choose your billing level 50p, £1.50, £3.00, £5.00
  • Manage the campaign and reporting from the Smart-Text application
  • Supports gift aid reporting for charities
  • Automatically displays all industry guideline T’s & C’s you require

    To Learn more call 0114 2250301
    To Read more click to visit www.smart-text.co.uk



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    CMM Technology Ltd
    Globe II Business Centre
    128 Maltravers Road
    Sheffield
    S2 5AZ
     
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